Enhancing NYANA Using a Team-Based Change Strategy
Publication Date: September 1998
Publisher: Jewish Communal Service Association of North America
Author(s): Patricia Sarah Padva
Research Area: Population and demographics
Keywords: Professionalism; Jewish Organizations; Immigration
Type: Report
Coverage: New York
Abstract:
To enable the New York Association for New Americans (NYANA) to respond quickly to changes in the size of its client base or type of services required, it is implementing team-based organization. Using this strategy, the agency is moving from a hierarchical structure to a workforce that provides resettlement services through self-directed work teams. This article describes the management of resistance to this new initiative, TBO infrastructure and training, and support systems in this pilot TBO project.
In Journal of Jewish Communal Service, v.75 no.1, Fall 1998.
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